Welcome to EasyPost

Online shopping is easy, but what happens after the purchase isn’t. Customers often face delayed deliveries, complicated returns, and slow refunds. EasyPost is a smarter way to handle returns and deliveries. It centralizes your post-purchase journey, simplifies returns, speeds up refunds, and learns from your preferences to provide a smoother experience.

 

What EasyPost Offers You

Personalized Returns

Never fill out the same return form twice. EasyPost remembers your preferences — from refund method to pickup/drop-off options — and makes your next return effortless.

Smarter Delivery Updates

 

Choose SMS, WhatsApp, or email for delivery updates, so you never miss important notifications.

Behaviour-Based  Recommendations

EasyPost learns from your usage to suggest return and delivery options tailored to your needs.

How It Works

 

  • Shop online as usual.

  • EasyPost centralizes your delivery and return details.

  • Manage everything in one place — track, return, and get refunds faster.

  • Share feedback via our survey to help improve the solution.

 

    Frequently Asked Questions 

Is EasyPost a live service right now?

No. EasyPost is currently a research-driven prototype developed as part of an academic thesis. The goal is to test how personalization could improve post-purchase experiences.

Will my data be safe if I try this solution?

Yes. Since this is a concept test, no sensitive personal data is collected. The only input we request is feedback through an anonymous survey.

How is EasyPost different from existing delivery or return systems?

Unlike current systems that are mostly standardized, EasyPost is designed to adapt to user behavior by learning preferences for deliveries, returns, and communication.

Why are you asking for my feedback?

User insights are critical to shaping the final design. Your feedback helps us understand real frustrations and test whether our approach could provide value.

💬 Help us shape the future of hassle-free returns and deliveries. Click below to get started

About us

EasyPost is a research-driven concept developed as part of an academic thesis. Our focus is on exploring ways to improve the post-purchase experience for online shoppers, especially around returns and delivery updates.

This project reflects insights from real user feedback and aims to test how personalized, simplified solutions can reduce frustration and improve customer satisfaction.

Contact Us

Have questions or feedback?
We'd love to hear from you!

✉️ Email: 00093569@students.schiller.edu

 

🎓 This page is part of an academic thesis project at Schiller International University.